Concierge And Reception


Concierge and Reception

Our highly trained and professional concierge and receptionists are able to greet all employees, customers and visitors, offer assistance as and when required, contacting relevant staff by telephone for all visitors, deliveries, and people arriving at your site.

Panad site services limited currently holds SIA Approved Contractor Scheme status for the provision of Security Guarding.


Register of SIA approved contractors link; 

SIA website

All our concierge staff wear professional uniforms that make a visible presence in the building and have extensive backgrounds in the customer service industry.

Our concierge will ensure that only residents and their visitors enter the premises. This is to ensure peace of mind to know that there building is safe and secure from any potential intruder. Our concierge will pleasantly greet all residents and visitors that enter the building and will also accept and deal with any noise complaints that may occur and accept packages from couriers.

Call Panad Security Services now on 01606 810652 and we'll be happy to talk through your concierge requirements.

Panad Site Services Limited holds SIA approved contractor status for the provision of security guarding services.
What our Concierge/Reception staff can do;
  • Log details of all  visitors to the site and maintaining full and accurate written logs.
  • Check all contractor passes ensuring only the correct people enter site.
  • Answer telephones in a polite and professional manner. 
  • Direct visitors  and deliveries to the correct site location.
  • Organise incoming mail.
  • Maintain a smart appearance.
  • Maintaining strict no smoking policies around the location.
  • Ensure a positive customer experience for all visitors.
  • Locking and unlocking the premises at specified times if required.
  • Be a visual deterrent to deter theft.
  • Act as a first aider if required.
  • Internal and external site security patrols.

All the security services you need, in one place

We have a broad range of services to help protect your business, your site, staff and clients
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